Privacy Policy

Who we are

Coreframe Digital is a web design and automation business based in Cardiff, Wales, UK. We operate as a sole trader. You can contact us at enquiries@coreframedigital.co.uk.

What data we collect

We collect personal data only when you voluntarily provide it. This includes:

• Your name, email address, and phone number when you submit an enquiry or project-details form
• Your business name and project details (for example what you need, budget range, timeline, and any domain or hosting details you share)
• Technical data via analytics, only if you accept analytics cookies (see below)

We do not collect sensitive personal data, payment card details, or run any user accounts on this website.

How we use your data

Information submitted via our forms is used solely to:

• Respond to your enquiry
• Provide you with a quote or project information
• Follow up on your project if you become a client

We do not use your data for marketing without your explicit consent, and we do not sell your data to any third party.

Contact form data (Formspree)

Our forms are processed by Formspree (formspree.io), a third-party form handling service. When you submit a form, your data is transmitted to Formspree's servers and forwarded to our email. Formspree may store submission data temporarily. See Formspree's privacy policy at formspree.io/legal/privacy-policy.

Cookies and analytics

We use Google Analytics 4 to understand how visitors use this website, but only if you accept it. When you first visit, a banner asks whether you're happy for us to set one optional analytics cookie. If you decline, or simply ignore the banner, no analytics cookie is set and Google Analytics does not run. Your choice is remembered in your browser and you can change it at any time by clearing this site's data in your browser settings.

When enabled, analytics collects anonymised data (with IP anonymisation turned on) including pages visited, time on site, and general location at country or region level. We also use Vercel Analytics, a cookie-free service that records aggregate page views without identifying individual visitors.

Your rights (UK GDPR)

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data

To exercise any of these rights, email us at enquiries@coreframedigital.co.uk. We will respond within 30 days.

Data retention

Enquiry emails and project correspondence are retained for up to 3 years for business record-keeping purposes, then deleted. If you become a client, project files and communications are retained for 6 years in accordance with UK tax law requirements.

Changes to this policy

We may update this policy from time to time. The current version is always available at this URL. Material changes will be noted with an updated date at the top of this page.

Contact

Questions about this policy? enquiries@coreframedigital.co.uk